“After working at Transit Team for so long, you get to know a lot of the passengers, and you realize what a difference we make in their lives. I am very grateful to have the opportunity to be a part of providing such a great service!”
Felichia Shannon, Reservations Supervisor
Felichia Shannon is in her second decade in the reservations department at Transit Team. After 13 years as a reservationist, she was chosen amongst her peers to lead her department. Felichia has seen the Metro Mobility service change and grow immensely since she was hired in 2000. Her volume of experience and expertise makes her an ideal leader, an extremely strong problem-solver and well-respected by everyone around her.